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How do I deactivate my game?

If you have previously activated a game using a Product Key on a computer you no longer wish to use, you can deactivate it at any time.

Because each Product Key can be used to activate a game on up to 5 computers at any one time, deactivating a game on one computer will free up one activation of your Product Key, which you can then use on another computer.

Please note, the Product Key should not be distributed to anyone else.

To deactivate your game, follow these instructions:

  1. Double-click on the application icon while holding the Command (⌘) key down. The pre-game Options window will appear.

  2. Select the Activation tab.

  3. Click the Deactivate... button below where your Product Key is displayed.

  4. A dialog will appear asking if you are sure you wish to deactivate your game. Click the Deactivate... button.

Your game is now deactivated. If you ever wish to re-activate the game on the same computer, you can do so by clicking the Activate Online... button below where your Product key is displayed.

If you wish to delete the Product Key from the machine (for example because someone else might have access to it), follow these instructions:

  1. Double-click on the application icon while holding the Command (⌘) key down. The pre-game Options window will appear.

  2. Select the Activation tab.

  3. Click the Clear... button next to the Product Key.

  4. A dialog will appear asking if you are sure you wish to clear the currently entered Product Key. Click the Clear... button.

For more information about Product Keys and instructions on how to activate your game, please see the “How do I activate my game using a product key?” FAQ point.