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Why can't I play online using GameRanger?

In some rare cases you may find that you are unable to host or join multiplayer games using GameRanger. This may occur for a number of reasons, the most likely of which is a firewall port not being open on your router.

If you have a connection issue with GameRanger, please check your router's settings to see if the correct port is open; port 16000 should be open. If that does not solve the problem, or if you have further questions about GameRanger, please see the GameRanger support page at http://www.gameranger.com/support.