Welcome to Rayman® Origins

Originally developed by UbiSoft Entertainment
Developed for Mac by Feral Interactive Limited
Published for Mac by Feral Interactive Limited


FAQs (Frequently Asked Questions)

This document is intended to help you answer any questions that you may have about Rayman® Origins

  1. Does Rayman Origins support achievements?
  2. Can I play Rayman Origins with a gamepad?
  3. How do I use an Xbox 360-compatible controller with Rayman Origins?
  4. Are there any gamepads that are recognised but unsupported?
  5. How do I switch my pad to the correct mode?
  6. How do I join the game if I'm not player 1?
  7. Magic Mouse and Trackpad gestures interfere with the game. How do I disable them?
  8. Where are my saved games stored?
  9. When I press the Function keys (F1-F19) nothing happens. How do I use the Function keys?
  10. Can I run Rayman Origins in windowed mode?
  11. How do I take screenshots in Rayman Origins?
  12. Can I play this game on a case-sensitive file system?
  13. How do I stop the dock, notifications and the desktop cursor from appearing while I'm playing Rayman Origins?
  14. Rayman Origins runs slowly on my computer. Is there anything I can do to increase the speed?
  15. How do I get technical support for Rayman Origins?
  1. Does Rayman Origins support achievements?

    Yes, achievements are supported by Rayman Origins.

    If you are signed in to Steam, your achievements will be visible to you in-game and also to other players through the Steam application.

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  2. Can I play Rayman Origins with a gamepad?

    Yes.

    Rayman Origins supports two categories of gamepads: Xbox 360 controllers (which require you to install a software driver) and other supported gamepads, listed below:


    If you have an Xbox 360 controller, see How do I use an Xbox 360-compatible controller with Rayman Origins? in these FAQs for a link to the software driver.

    If your gamepad is not on the list, email padsupport@feralinteractive.com and our support team will reply to you with a request for information about your device. Once we have this information, a gamepad support file will be created and emailed to you.

    Once created, this gamepad support file will be used in all future games and updates - so you will not only be helping us get your device working; you will also help all other owners of the same device who play Feral games!

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  3. How do I use an Xbox 360-compatible controller with Rayman Origins?

    The following Xbox 360-compatible controllers require a software driver in order to work:


    A driver can be downloaded here:

    https://github.com/360Controller/360Controller/releases

    Although these drivers are fully supported by the game, Feral does not offer support with the installation or operation of third-party drivers.

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  4. Are there any gamepads that are recognised but unsupported?

    Yes.

    The following gamepads will be recognised by the game but do not have enough buttons or analog controls to support all the possible in-game controls, meaning some in-game tasks will require the keyboard or mouse:


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  5. How do I switch my pad to the correct mode?

    Some gamepads support both DirectInput and XInput modes. These gamepads can be identified by a switch on them that has two options, “D” (DirectInput) and “X” (XInput).

    To play Rayman Origins a gamepad must be supported and set to DirectInput mode.

    Currently supported devices that have this switch are:


    If your gamepad has the switch and is not on this list, you will not be able to use it to play Rayman Origins without a pad support file. To obtain one, email padsupport@feralinteractive.com and our support team will reply to you with a request for information about your device. Once we have this information, we can usually create a gamepad support file and email it to you.

    To switch the gamepad to DirectInput mode, follow these instructions:

    1. If the Rayman Origins application is running, close it.

    2. Unplug the gamepad (or wireless receiver, if the gamepad is wireless).

    3. Turn the switch on the pad to “D”.

    4. Plug the pad or wireless receiver back in.

    5. Restart the Rayman Origins application.

    You will now be able to play Rayman Origins with the gamepad.

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  6. How do I join the game if I'm not player 1?

    If you are not player 1, you can join the game by pressing your "Hit", "Jump" or "Back" control.

    To view your control configuration:

    1. Select Options from the Main Menu.

    2. Select either 1, 2, 3 or 4 from the Player option in the top-left corner of the screen, to choose which player's controls to view.

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  7. Magic Mouse and Trackpad gestures interfere with the game. How do I disable them?

    Finger "gestures", which are used by Magic Mice and Trackpads to switch between windows and applications, can disrupt your game if used inadvertently.

    To disable them, follow these instructions:

    1. Open System Preferences ( MenuSystem Preferences).

    2. Click on Mouse or Trackpad (depending on which you are using).

    3. Select the More Gestures tab.

    4. Uncheck all the checkboxes.

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  8. Where are my saved games stored?

    Your saved games are stored in your game's preferences folder.

    To open this folder, click the Open Preferences Folder button in the Info/About tab of the pre-game Options window.

    You can also navigate to the preferences folder manually. It is stored in the Feral Interactive folder in your computer's ~/Library/Application Support folder (where the "~" symbol refers to your home directory).

    By default, the Library folder is hidden from your Finder. To open it, follow these instructions:

    1. Open the Finder.

    2. Open the Go menu from the main toolbar.

    3. Hold down the Alt (⌥) key. The Library option will appear.

    4. Click on the Library option. The Library folder will open in your Finder.

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  9. When I press the Function keys (F1-F19) nothing happens. How do I use the Function keys?

    By default, macOS uses the F keys to control items such as volume and brightness. To use an F key for a game command hold down the fn key, then press the F key you wish to use.

    To automatically enable the F keys, follow these steps (depending on the version of macOS you are running):

    1. Open System Settings ( MenuSystem Settings).

    2. Click on Keyboard.

    3. Select the Keyboard Shortcuts button (macOS Ventura).

    4. Click on Function Keys (macOS Ventura).

    5. Turn on Use F1, F2, etc. keys as standard function keys.

    The F keys will now work without using the fn key.

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  10. Can I run Rayman Origins in windowed mode?

    Yes.

    To run Rayman Origins in windowed mode, follow these instructions:

    1. Double-click on the Rayman® Origins application icon while holding down the Command (⌘) key. The pre-game Options window will appear.

    2. Click on the Video tab.

    3. Check the Run in a window checkbox.

    4. Click the Play button. The game will start in windowed mode.

    NOTE: Playing the game in windowed mode may decrease its performance.

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  11. How do I take screenshots in Rayman Origins?

    To take screenshots while playing Rayman Origins you should use the following key command:

    Command (⌘) + Shift (⇧) + P

    When you press all three keys at once, a single image of the on-screen contents will be saved in the Feral Interactive folder in your computer's ~/Pictures folder (the "~" symbol refers to your home directory).

    The JPEG image contains metadata in a string in the following format.

    GameName/Version Number (OS Version; CPU Speed; Installed RAM; Video RAM; Current Graphics Card)

    For example in Rayman Origins the string might look a little like this:

    Rayman Origins/1.0 (macOS 10.15; 3.0; 8.0; 4.0; AMD Radeon R9 M395X)

    This information can be easily removed by exporting the screenshot into a different format using Preview or another image editing tool.

    NOTE: None of the metadata stored can be used to identify the user.

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  12. Can I play this game on a case-sensitive file system?

    No. Rayman Origins has been tested with the basic formatting option for Mac OS X, which is HFS+. This system is not case-sensitive and identifies files by name without checking capitalization.

    The capitalization of filenames is not consistent throughout the game. While this will not always prevent the game from running on case-sensitive file systems, it may lead to crashes and other unpredictable behaviour.

    If you have to run a case-sensitive setup and you experience problems with Rayman Origins, please install the game on a standard formatted partition or read/write disk image. In most cases this will allow you to play the game on your machine.

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  13. How do I stop the dock, notifications and the desktop cursor from appearing while I'm playing Rayman Origins?

    The dock or notifications may occasionally appear while you are playing Rayman Origins, or the desktop cursor may replace the game cursor. This can disrupt a game.

    You can prevent them from occurring by checking the Hide the Dock (disables notifications) checkbox in the Rayman Origins pre-game Options window. To do so, follow these steps:

    1. Double-click on the Rayman® Origins Application icon while holding down the Command (⌘) key. The Rayman Origins pre-game Options window will appear.

    2. Select the Advanced tab.

    3. Check the Hide the Dock (disables notifications) checkbox.

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  14. Rayman Origins runs slowly on my computer. Is there anything I can do to increase the speed?

    There are several factors which have an impact on the speed at which Rayman Origins runs. Please see the Rayman Origins Performance Tips section in the ReadMe for ways to increase the speed at which the game runs on your computer.

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  15. How do I get technical support for Rayman Origins?

    Please read the technical support information in the ReadMe; this tells you what to check and if necessary, how to contact Feral Technical Support with your issue.

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