Welcome to LEGO® Disney•Pixar's The Incredibles

Originally developed by TT Games
Developed for Mac by Feral Interactive Limited
Published for Mac by Feral Interactive Limited


FAQs (Frequently Asked Questions)

This document is intended to help you answer any questions that you may have about LEGO® Disney•Pixar's The Incredibles

  1. Does LEGO Disney•Pixar's The Incredibles support achievements?
  2. What DLC is available for LEGO Disney•Pixar's The Incredibles?
  3. Can I play LEGO Disney•Pixar's The Incredibles with a gamepad?
  4. How do I switch my pad to the correct mode?
  5. How do I stop the dock, notifications and the desktop cursor from appearing while I'm playing LEGO Disney•Pixar's The Incredibles?
  6. Can I run LEGO Disney•Pixar's The Incredibles in windowed mode?
  7. Is LEGO Disney•Pixar's The Incredibles optimized for Retina displays?
  8. When I press the Function keys (F1-F19) nothing happens. How do I use the Function keys?
  9. My short keyboard does not have certain keys. How can I use the game commands that are mapped to them?
  10. Where are my saved games stored?
  11. How do I take screenshots in LEGO Disney•Pixar's The Incredibles?
  12. Can I play this game on a case-sensitive file system?
  13. LEGO Disney•Pixar's The Incredibles runs slowly on my computer. Is there anything I can do to increase the speed?
  14. How do I get technical support for LEGO Disney•Pixar's The Incredibles?
  1. Does LEGO Disney•Pixar's The Incredibles support achievements?

    Yes, achievements are supported by LEGO Disney•Pixar's The Incredibles.

    If you are signed in to Steam, your achievements will be visible to you in-game and also to other players through the Steam application.

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  2. What DLC is available for LEGO Disney•Pixar's The Incredibles?

    The following DLC is available for LEGO Disney•Pixar's The Incredibles.

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  3. Can I play LEGO Disney•Pixar's The Incredibles with a gamepad?

    Yes. The gamepads in the following list have been tested and are supported by LEGO Disney•Pixar's The Incredibles:


    Other gamepads may work, but have not been tested and as such are not officially supported. If you have an unlisted gamepad that does not work with LEGO Disney•Pixar's The Incredibles, email padsupport@feralinteractive.com with information about your device and our support team will try to help you.

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  4. How do I switch my pad to the correct mode?

    Some gamepads support both DirectInput and XInput modes. These gamepads can be identified by a switch on them that has two options, “D” (DirectInput) and “X” (XInput).

    To play LEGO Disney•Pixar's The Incredibles a gamepad must be supported and set to XInput mode.

    Currently supported devices that have this switch are:


    If your gamepad has the switch and is not on this list, you will not be able to use it to play LEGO Disney•Pixar's The Incredibles without a pad support file. To obtain one, email padsupport@feralinteractive.com and our support team will reply to you with a request for information about your device. Once we have this information, we can usually create a gamepad support file and email it to you.

    To switch the gamepad to XInput mode, follow these instructions:

    1. If the LEGO Disney•Pixar's The Incredibles application is running, close it.

    2. Unplug the gamepad (or wireless receiver, if the gamepad is wireless).

    3. Turn the switch on the pad to “X”.

    4. Plug the pad or wireless receiver back in.

    5. Restart the LEGO Disney•Pixar's The Incredibles application.

    You will now be able to play LEGO Disney•Pixar's The Incredibles with the gamepad.

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  5. How do I stop the dock, notifications and the desktop cursor from appearing while I'm playing LEGO Disney•Pixar's The Incredibles?

    The dock or notifications may occasionally appear while you are playing LEGO Disney•Pixar's The Incredibles, or the desktop cursor may replace the game cursor. This can disrupt a game.

    You can prevent them from occurring by checking the Hide the Dock (disables notifications) checkbox in the LEGO Disney•Pixar's The Incredibles pre-game Options window. To do so, follow these steps:

    1. From the LEGO Disney•Pixar's The Incredibles pre-game Options window, select the Display tab.

    2. Check the Hide the Dock (disables notifications) checkbox.

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  6. Can I run LEGO Disney•Pixar's The Incredibles in windowed mode?

    Yes.

    To run LEGO Disney•Pixar's The Incredibles in windowed mode, follow these instructions:

    1. From the LEGO Disney•Pixar's The Incredibles pre-game Options window, select the Display tab.

    2. Check the Run in a window checkbox.

    3. Click the Play button. The game will start in windowed mode.

    NOTE: Enabling windowed mode may decrease the game's performance.

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  7. Is LEGO Disney•Pixar's The Incredibles optimized for Retina displays?

    Yes.

    If you have a Retina display, you will be able to take advantage of the extra pixels by running LEGO Disney•Pixar's The Incredibles in native resolution. This means that the game will display one pixel for every pixel on your display.

    To do this, follow these instructions:

    1. From the LEGO Disney•Pixar's The Incredibles pre-game Options window, select the Display tab.

    2. Select the largest resolution from the Resolution drop-down menu to play the game in native Retina resolution.

    3. Click the Play button. The game will start in native Retina resolution.

    NOTE: In many cases, increasing your game's resolution will impact upon its performance. For tips on improving performance, read the Performance Tips point in the ReadMe.

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  8. When I press the Function keys (F1-F19) nothing happens. How do I use the Function keys?

    By default, Mac OS X uses the F keys to control items such as volume and brightness. To use an F key for a game command hold down the fn key, then press the F key you wish to use.

    To automatically enable the F keys, follow these steps:

    1. Open System Preferences ( MenuSystem Preferences).

    2. Click on Keyboard or Keyboard and Mouse (depending on the version of Mac OS X you are running).

    3. Select the Keyboard tab.

    4. Check the Use all F1, F2, etc. keys as standard function keys checkbox.

    The F keys will now work without using the fn key.

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  9. My short keyboard does not have certain keys. How can I use the game commands that are mapped to them?

    Short Apple keyboards do not have Home (↖), End (↘), Page Up (⇞), Page Down (⇟) or Delete (⌦) keys.

    In order to use game commands that are mapped to these keys, you will need to use the Function (fn) key as follows:

    Home (↖) = Function (fn) key + Left Arrow (◀) key

    End (↘) = Function (fn) key + Right Arrow (▶) key

    Page Up (⇞) = Function (fn) key + Up Arrow (▲) key

    Page Down (⇟) = Function (fn) key + Down Arrow (▼) key

    Delete (⌦) = Function (fn) key + Backspace (←) key

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  10. Where are my saved games stored?

    Your saved games are stored in your game's preferences folder.

    To open this folder, click the Open Preferences Folder button in the Support tab of the pre-game Options window.

    You can also navigate to the preferences folder manually. It is stored in the Feral Interactive folder in your computer's ~/Library/Application Support folder (where the "~" symbol refers to your home directory).

    By default, the Library folder is hidden from your Finder. To open it, follow these instructions:

    1. Open the Finder.

    2. Open the Go menu from the main toolbar.

    3. Hold down the Alt (⌥) key. The Library option will appear.

    4. Click on the Library option. The Library folder will open in your Finder.

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  11. How do I take screenshots in LEGO Disney•Pixar's The Incredibles?

    To take screenshots while playing LEGO Disney•Pixar's The Incredibles you should use the following key command:

    Command (⌘) + Shift (⇧) + P

    When you press all three keys at once, a single image of the on-screen contents will be saved in the Feral Interactive folder in your computer's ~/Pictures folder (the "~" symbol refers to your home directory).

    The JPEG image contains metadata in a string in the following format.

    GameName/Version Number (OS Version; CPU Speed; Installed RAM; Video RAM; Current Graphics Card)

    For example in LEGO Disney•Pixar's The Incredibles the string might look a little like this:

    LEGO The Incredibles/1.0 (macOS 10.13.4; 3.0; 8.0; 4.0; AMD Radeon R9 M395X)

    This information can be easily removed by exporting the screenshot into a different format using Preview or another image editing tool.

    NOTE: None of the metadata stored can be used to identify the user.

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  12. Can I play this game on a case-sensitive file system?

    No. LEGO Disney•Pixar's The Incredibles has been tested with the basic formatting option for Mac OS X, which is HFS+. This system is not case-sensitive and identifies files by name without checking capitalization.

    The capitalization of filenames is not consistent throughout the game. While this will not always prevent the game from running on case-sensitive file systems, it may lead to crashes and other unpredictable behaviour.

    If you have to run a case-sensitive setup and you experience problems with LEGO Disney•Pixar's The Incredibles, please install the game on a standard formatted partition or read/write disk image. In most cases this will allow you to play the game on your machine.

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  13. LEGO Disney•Pixar's The Incredibles runs slowly on my computer. Is there anything I can do to increase the speed?

    There are several factors which have an impact on the speed at which LEGO Disney•Pixar's The Incredibles runs. Please see the LEGO Disney•Pixar's The Incredibles Performance Tips section in the ReadMe for ways to increase the speed at which the game runs on your computer.

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  14. How do I get technical support for LEGO Disney•Pixar's The Incredibles?

    Please read the technical support information in the ReadMe; this tells you what to check and if necessary, how to contact Feral Technical Support with your issue.

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