Welcome to Castle of Illusion Starring Mickey Mouse

These FAQs accompany version 1.0

Originally developed by SEGA Studios Australia
Developed for Mac by Feral Interactive Limited
Published for Mac by Feral Interactive Limited


FAQs (Frequently Asked Questions)

This document is intended to help you answer any questions that you may have about Castle of Illusion Starring Mickey Mouse

  1. Does Castle of Illusion Starring Mickey Mouse support achievements?
  2. Can I play Castle of Illusion Starring Mickey Mouse with a gamepad?
  3. Are there any gamepads that are recognized but unsupported?
  4. How do I switch my pad to the correct mode?
  5. Magic Mouse and Trackpad gestures interfere with the game. How do I disable them?
  6. Where are my saved games stored?
  7. Can I run Castle of Illusion Starring Mickey Mouse in windowed mode?
  8. Is Castle of Illusion Starring Mickey Mouse optimized for Retina displays?
  9. How do I take screenshots in Castle of Illusion Starring Mickey Mouse?
  10. Can I play this game on a case-sensitive file system?
  11. How do I stop the dock, notifications and the desktop cursor from appearing while I'm playing Castle of Illusion Starring Mickey Mouse?
  12. Castle of Illusion Starring Mickey Mouse runs slowly on my computer. Is there anything I can do to increase the speed?
  13. How do I get technical support for Castle of Illusion Starring Mickey Mouse?
  1. Does Castle of Illusion Starring Mickey Mouse support achievements?

    Yes, achievements are supported by Castle of Illusion Starring Mickey Mouse.

    If you are signed in to Steam, your achievements will be visible to you in-game and also to other players through the Steam application.

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  2. Can I play Castle of Illusion Starring Mickey Mouse with a gamepad?

    Yes.

    The gamepads in the following list have been tested and are supported by Castle of Illusion Starring Mickey Mouse:


    If your gamepad is not on the list, email padsupport@feralinteractive.com and our support team will reply to you with a request for information about your device. Once we have this information, a gamepad support file will be created and emailed to you.

    Once created, this gamepad support file will be used in all future games and updates - so you will not only be helping us get your device working; you will also help all other owners of the same device who play Feral games!

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  3. Are there any gamepads that are recognized but unsupported?

    Yes.

    The following gamepads will be recognized by the game but do not have enough buttons or analog controls to support all the possible in-game controls, meaning some in-game tasks will require the keyboard or mouse:


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  4. How do I switch my pad to the correct mode?

    Some gamepads support both DirectInput and XInput modes. These gamepads can be identified by a switch on them that has two options, “D” (DirectInput) and “X” (XInput).

    To play Castle of Illusion Starring Mickey Mouse a gamepad must be supported and set to DirectInput mode.

    Currently supported devices that have this switch are:


    If your gamepad has the switch and is not on this list, you will not be able to use it to play Castle of Illusion Starring Mickey Mouse without a pad support file. To obtain one, email padsupport@feralinteractive.com and our support team will reply to you with a request for information about your device. Once we have this information, we can usually create a gamepad support file and email it to you.

    To switch the gamepad to DirectInput mode, follow these instructions:

    1. If the Castle of Illusion Starring Mickey Mouse application is running, close it.

    2. Unplug the gamepad (or wireless receiver, if the gamepad is wireless).

    3. Turn the switch on the pad to “D”.

    4. Plug the pad or wireless receiver back in.

    5. Restart the Castle of Illusion Starring Mickey Mouse application.

    You will now be able to play Castle of Illusion Starring Mickey Mouse with the gamepad.

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  5. Magic Mouse and Trackpad gestures interfere with the game. How do I disable them?

    Finger "gestures", which are used by Magic Mice and Trackpads to switch between windows and applications, can disrupt your game if used inadvertently.

    To disable them, follow these instructions:

    1. Open System Preferences ( MenuSystem Preferences).

    2. Click on Mouse or Trackpad (depending on which you are using).

    3. Select the More Gestures tab.

    4. Uncheck all the checkboxes.

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  6. Where are my saved games stored?

    Your saved games are stored in your game's preferences folder.

    To open this folder, click the Open Preferences Folder button in the Info/About tab of the pre-game Options window.

    You can also navigate to the preferences folder manually. It is stored in the Feral Interactive folder in your computer's ~/Library/Application Support folder (where the "~" symbol refers to your home directory).

    By default, the Library folder is hidden from your Finder. To open it, follow these instructions:

    1. Open the Finder.

    2. Open the Go menu from the main toolbar.

    3. Hold down the Alt (⌥) key. The Library option will appear.

    4. Click on the Library option. The Library folder will open in your Finder.

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  7. Can I run Castle of Illusion Starring Mickey Mouse in windowed mode?

    Yes.

    To run Castle of Illusion Starring Mickey Mouse in windowed mode, follow these instructions:

    1. From the Castle of Illusion Starring Mickey Mouse pre-game Options window, select the Video tab.

    2. Check the Run in a window checkbox.

    3. Click the Play button. The game will start in windowed mode.

    NOTE: Enabling windowed mode may decrease the game's performance.

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  8. Is Castle of Illusion Starring Mickey Mouse optimized for Retina displays?

    Yes.

    If you have a Retina display, you will be able to take advantage of the extra pixels by running Castle of Illusion Starring Mickey Mouse in native resolution. This means that the game will display one pixel for every pixel on your display.

    To do this, follow these instructions:

    1. From the Castle of Illusion Starring Mickey Mouse pre-game Options window, select the Video tab.

    2. Select the largest resolution from the Resolution drop-down menu to play the game in native Retina resolution.

    3. Click the Play button. The game will start in native Retina resolution.

    NOTE: In many cases, increasing your game's resolution will impact upon its performance. For tips on improving performance, read the Performance Tips point in the ReadMe. For information on how video settings affect performance in Mac games, read our Guide to video settings.

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  9. How do I take screenshots in Castle of Illusion Starring Mickey Mouse?

    To take screenshots while playing Castle of Illusion Starring Mickey Mouse you should use the following key command:

    Command (⌘) + Shift (⇧) + P

    When you press all three keys at once, a single image of the on-screen contents will be saved in the Feral Interactive folder in your computer's ~/Pictures folder (the "~" symbol refers to your home directory).

    The JPEG image contains metadata in a string in the following format.

    GameName/Version Number (OS Version; CPU Speed; Installed RAM; Video RAM; Current Graphics Card)

    For example in Castle of Illusion Starring Mickey Mouse the string might look a little like this:

    Castle of Illusion/1.0 (macOS 10.12.5; 3.0; 8.0; 4.0; AMD Radeon R9 M395X)

    This information can be easily removed by exporting the screenshot into a different format using Preview or another image editing tool.

    NOTE: None of the metadata stored can be used to identify the user.

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  10. Can I play this game on a case-sensitive file system?

    No. Castle of Illusion Starring Mickey Mouse has been tested with the basic formatting option for Mac OS X, which is HFS+. This system is not case-sensitive and identifies files by name without checking capitalization.

    The capitalization of filenames is not consistent throughout the game. While this will not always prevent the game from running on case-sensitive file systems, it may lead to crashes and other unpredictable behaviour.

    If you have to run a case-sensitive setup and you experience problems with Castle of Illusion Starring Mickey Mouse, please install the game on a standard formatted partition or read/write disk image. In most cases this will allow you to play the game on your machine.

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  11. How do I stop the dock, notifications and the desktop cursor from appearing while I'm playing Castle of Illusion Starring Mickey Mouse?

    The dock or notifications may occasionally appear while you are playing Castle of Illusion Starring Mickey Mouse, or the desktop cursor may replace the game cursor. This can disrupt a game.

    You can prevent them from occurring by checking the Hide the Dock (disables notifications) checkbox in the Castle of Illusion Starring Mickey Mouse pre-game Options window. To do so, follow these steps:

    1. From the Castle of Illusion Starring Mickey Mouse pre-game Options window, select the Advanced tab.

    2. Check the Hide the Dock (disables notifications) checkbox.

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  12. Castle of Illusion Starring Mickey Mouse runs slowly on my computer. Is there anything I can do to increase the speed?

    There are several factors which have an impact on the speed at which Castle of Illusion Starring Mickey Mouse runs. Please see the Castle of Illusion Starring Mickey Mouse Performance Tips section in the ReadMe for ways to increase the speed at which the game runs on your computer.

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  13. How do I get technical support for Castle of Illusion Starring Mickey Mouse?

    Please read the technical support information in the ReadMe; this tells you what to check and if necessary, how to contact Feral Technical Support with your issue.

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