Support
Black & White Platinum Pack Support
If you are experiencing problems with your game, please follow the steps in the order shown below.
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FAQs
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Contact Support
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Click here to view the Frequently Asked Questions for Black & White Platinum Pack.
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Click here to send an email to technical support – our team will get back to you as soon as possible.
Our office hours are 9AM - 6PM UK Time Monday to Friday, and we aim to respond to all support queries within one working day.